Ecommerce Agency

Services to give you a competitive edge

Etail doesn’t stop at the software. We become part of your team and provide strategic advice to help optimize and grow your business. Move forward with confidence knowing you’re aligned with a company that views our relationship as a partnership, not a project.

customer_success_plans_1

Get Up and Running Smoothly

From go-live to stabilization and optimization, Etail’s 7-step implementation process is proven and repeatable - focused on launching on time and on budget.

catalog_management_2

Do What We Know Works Best

Leverage our Growth & Optimization services to prioritize your goals, determine operational requirements, then create a customized plan to configure the platform to jump start your success.

 

customer_success_plans_2

Your Partner in Growth

Your dedicated support team understand your business, are there to help connect you with technical support, and provides personalized, strategic advice during regularly scheduled account reviews.

automation

IMPLEMENTATION AND ONBOARDING SUPPORT

Etail offers the horsepower of a world-class ERP system, but one purpose-built for ecommerce. Implementing such a powerful tool is a complex task. But with Etail, you are never alone. From day one, your dedicated support team is there to ensure a smooth, risk-free transition.

DEDICATED STAFF

You’ll know your Implementation Manager and Customer Success Manager (CSM) by name.  They’ll be with you throughout the Implementation and Go-Live process.

Prior to your Go-Live, your CSM and Etail Implementation Manager will coordinate with you to make your launch successful. Afterwards, your CSM is your primary contact and adviser for everything you might need to be successful.

 

PROVEN IMPLEMENTATION PROCESS
EXTENSIVE TRAINING
customer_success_plans_2

RESPONSIVE SUPPORT

Working with Etail is like having an ecommerce agency at your fingertips, including the support of a dedicated specialist this is focused on solving your specific problems.

Your Customer Success Manager will connect you with the people, information and resources you need.

RESPONSIVE SUPPORT

Have a technical question? Your Customer Success Manager (CSM) is there to guide you.

Our customer support and technical specialists pride themselves on – and are evaluated by – their responsiveness and knowledge of your business.

RESOURCES
SERVICES
ADVICE
grow

ACCELERATE GROWTH WITH OUR EXPERTISE

Discover how our clients - some of the world’s top online sellers - leveraged our expertise as an ecommerce agency to more than double the size of their businesses during their first year on our platform 

GROWTH AND OPTIMIZATION SERVICES

While many Etail users enjoy using our powerful suite of tools on their own, others partner with us to configure the platform to maximize their investment and gain a competitive advantage sooner rather than later.

When you utilize our Growth and Optimization Services, your Customer Relationship Manager will work with you to prioritize your goals, determine operational requirements, then create a customized plan to configure the platform to jump start your success.

 

Growth and Optimization (GO) Services Include

Pricing/Repricing Strategy

Automated Catalog Integration

Supplier Profitability Analysis

Multi-Channel Strategy

Inventory Management

Sales Channel Optimization & Expansion

Order Fulfillment

Reporting & Dashboards

What Our Customers Say

Related Resources

Case Study

Repricing case study

Top Online Seller: Partnering for Innovation and Massive Growth

From a 10x10 garage to a 30,000 square foot warehouse, how one home improvement retailer leveraged a strategic partnership with an ecommerce agency to become a top Amazon seller.

Case Study

Dropship

cpg.io: More Than a 3PL. Creating Business Partnerships

How one 3PL is helping more than 700 brands and 1,000 suppliers grow online sales with marketplace integrations, listing management and more.

Case Study

FBA

Andreasinc: Looking for a New Platform, He Found a Partner

How a musical instruments drop shipper offset seasonal slowdowns and increased monthly sales 355% in six months by partnering with an ecommerce agency.

It’s Not Software. It’s a System.

Ready to learn more? Get in touch and we can have a chat about how Etail Solutions can take your ecommerce business to the next level.