Strategic Planning to Accelerate Growth
Platform Implementation – Etail works closely with members of your organization through the complete project lifecycle to ensure your implementation delivers the expected value on time and within budget.
Pre Go-Live Support – Whether it’s conducting readiness assessments, providing planning checklists, or testing the application from your management environment, Etail is there every step of the way to ensure your entire organization is prepared for Go-Live.
Post Go-Live Support – Because Go-Live is really just phase one, Etail helps maximize adoption by supporting end users navigate the platform while rolling out the next phase.
Dedicated Account Management – Whatever success looks like to your organization three, six, or twelve months after Go-Live, a dedicated account manager will meet with your account lead regularly to review your short and long-term goals and provide strategic, highly customized recommendations.
Customer Success Plans – Drive growth faster with escalated support and exclusive business-building tools including listing maximization, sales and supplier expansion, and dozens of other Growth and Optimization (GO) Items.